Support » Plugin: WP eCommerce » Not Redirecting to PayPal on Mobile

  • Hi, my client has this older site and recently we just noticed an issue with the checkout page. When you try to buy something from a phone (apple or android), it does not redirect you to paypal, it just refreshes the checkout screen, yet it still works on desktop. We’ve been using PayPal Express 2.0, and I tried PayPal Standard as well with the same result. I know it has something to do with this plugin, because we also have a fundraising plugin that uses PayPal Standard, and that redirects on phones just fine still. Nothing has changed recently on the site other than small updates to text/images. Any idea how to fix it?

    The page I need help with: [log in to see the link]

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  • Is anyone able to help, please!!!! It’s now not working on desktop either! I just updated wordpress to the most current version, 4.9.2, and it didn’t fix it. I don’t know what else to do or why in the world it just stopped working when nothing changed on the site, please help me!!!

    Oh my oh my, I just figured out the issue. The “same as billing” button is not working, so none of the shipping fields were populating, and I couldn’t see the error messages because the I had the button clicked and it was hidden! It probably worked on my desktop originally because I was logged in and all my info was saved in the browser. I guess I should start a new topic about the button…

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