Support » Plugin: WP Exit Page Redirect » Not redirecting

  • Resolved NetzzJD

    (@netzzjd)


    Plugin seems to work, but then never actually redirects to the provided page. Countdown ticks down to zero, then nothing happens. No errors or warnings.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author LGRIS

    (@lgris)

    Is there a page I can look at? It is probably a theme conflict but I would need to see a page to confirm.

    Yes, sir. Thanks for any insight: http://warncentraltexas.flywheelsites.com/alerts/

    Plugin Author LGRIS

    (@lgris)

    Hmm, that is interesting. Let me do a few tests and I’ll get back to you later today.

    Plugin Author LGRIS

    (@lgris)

    I cannot test a lot of what you have installed since it is a bought theme but here is what I discovered. The plugin is adding the meta tag to do a redirect but for some reason the settings are not getting pulled from the shortcode. Can you tell me a few more things about your setup?

    Web server: Apache or nginx?
    PHP version?

    Thank you. I do not know the specific versions, but it’s currently at a temporary host using nginx and latest versions of PHP. I’ll test out various plugin conflicts as well. Just curious if there was anything obvious here. Thanks.

    Plugin Author LGRIS

    (@lgris)

    Without having the same theme and plugins you are using I am kind of stuck. If you switch the theme to one of the default WP ones (2017 for example) does the redirect work?

    If you give me a list of the plugins you have installed I will test them, but I am limited in to only the plugins that are free.

    Let me know.

    I’ve narrowed it down to this premium (and popular) plugin: WPBakery Page Builder, 5.5.1. It works fine with just this one plugin deactivated. I’m using this throughout the site and to include the shortcode of course, but still not sure what exactly it doesn’t like and it’s still not throwing errors of any kind. It’s being wrapped within the page builders own shortcodes for columns, etc. When I try to use just plain WordPress text editor with your shortcode alone, it works fine. But, I really need to add additional content and text and layout to this redirecting page for context.

    Plugin Author LGRIS

    (@lgris)

    I missed your reply till now. I see the page is working now. If I get chance to try that page builder I will.

    Let me know if I can be any more help.

    The page is only working now because I manually added the meta code in addition to your plugin shortcode. I still like/need the countdown and textual functionality, but the redirect portion along is still not working with WP Bakery Page Builder plugin.

Viewing 9 replies - 1 through 9 (of 9 total)
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