• payalagg

    (@payalagg)


    I installed SOOZ expecting a smart AI SEO assistant, but my experience was disappointing. While the plugin offers bulk generation of meta descriptions, focus keywords, and alt text, it feels risky for production websites.

    The plugin has deep access to WordPress content and metadata, and after using it my website started showing suspicious behavior. Whether the plugin directly caused the issue or not, it seriously damaged my trust.

    I would not recommend using this plugin on important business websites unless you fully understand WordPress security and have proper backups/staging environments.

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  • Plugin Support inweco

    (@inweco)

    Hello,
    thank you for sharing your feedback.

    We’re sorry to hear that your experience with SOOZ led to concern and frustration.

    We would like to clarify one important point for readers: SOOZ does require access to WordPress content and metadata in order to generate and manage SEO data, just like SEO plugins such as Yoast, Rank Math, or SEOPress. However, we take security seriously and have implemented ongoing security hardening as part of our updates, alongside regular maintenance and bug fixes.

    That said, we take reports like yours seriously. If you experienced suspicious behavior after installation, we would genuinely like to investigate the exact issue. At the moment, your review does not include technical details that would allow us to determine whether the plugin was involved, or whether another plugin, theme, hosting issue, or external compromise may have been responsible.

    If you are willing, please contact us with details about what happened, such as error messages, suspicious behavior observed, timestamps, or server/security logs. We are happy to review this with you.

    We absolutely agree that backups and staging environments are best practice for any production WordPress website, especially when installing or updating plugins.

    Best regards,
    SOOZ Team

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