Support » Plugin: WordPress Reset » Not Recommended for Dreamhost

  • StevieD009

    (@stevied009)


    Claims that it will retain credentials, but I was not able to login to the WP admin panel after reset — tried every variation – my original username, my email, password variations, etc. Wasn’t even able to get WP to recognize my email to reset the password.

    Furthermore, after contacting DreamHost (web host), they had to go in and manipulate the database just to get me back into WordPress admin, and they mentioned that it broke some things in the database.

    I DO NOT recommend this plugin, contact your host or provider if you want to do a reset.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mika Epstein

    (@ipstenu-dh)

    DreamHost Rep

    I can’t see why that would happen, looking at the code here. How odd. It’s POSSIBLE you had another plugin that smacked into it.

    FWIW, on DreamHost we have wp-cli so you can use the command wp db reset

    http://wp-cli.org/commands/db/reset/

    I experienced the same thing. After doing the reset, I got an email from WordPress that my site had been successfully reset. However, I was unable to login to my admin panel. And I couldn’t even reset my password because WP no longer recognized my email or password. How odd.

    My host was also unable to log me in. They had to do a full restore of my site.

    I have used WP Reset numerous times in the past without any issues. No idea what is going on.

Viewing 2 replies - 1 through 2 (of 2 total)
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