Title: not receiving wordpress emails Last modified: December 4, 2018 --- # not receiving wordpress emails * Resolved [Kingsley Felix](https://wordpress.org/support/users/iamkingsleyf/) * (@iamkingsleyf) * [7 years, 5 months ago](https://wordpress.org/support/topic/not-receiving-wordpress-emails/) * Hello; * I am facing a very weird and strange issue, so my site is not sending emails to the domain emails, like comments, post submission notification mails are not sending to contact @ healthable.org which is one of the domain emails, but mails are sent to gmail and others. * sending message from gmail to the email addresses works fine. * This has been on going for months, i have disabled the plugins still no result * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnot-receiving-wordpress-emails%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [7 years, 5 months ago](https://wordpress.org/support/topic/not-receiving-wordpress-emails/#post-10939579) * It sounds like your hosting provider has disabled PHP’s `mail()` function, which contact form plugins use. It’s the same function that is used by WordPress to send you comment notifications, or notifications about new users registering on your site. * This is a common safeguard employed by hosting providers when they suspect that another customer on the same server is sending spam emails directly from the server. * Another alternative is that PHP’s `mail()` function is still active, but spammer activity from the server has already caused any email sent from it to be blacklisted. This would result in the emails being sent, but never received by any email address with basic anti-spam capabilities. * You can check this by leaving a comment on your site and checking if you receive an email. Another alternative would be to use the [Health Check](https://wordpress.org/plugins/health-check/) plugin and sending yourself a test email from the plugin’s Tools tab to see if it works. * If you didn’t receive a test email, you could try using an [SMTP plugin](https://wordpress.org/plugins/tags/smtp/) to configure your WordPress site to use your email’s outgoing mail server instead of PHP’s `mail()` function. * Thread Starter [Kingsley Felix](https://wordpress.org/support/users/iamkingsleyf/) * (@iamkingsleyf) * [7 years, 5 months ago](https://wordpress.org/support/topic/not-receiving-wordpress-emails/#post-10939614) * I use a SMTP plugin but messages generated from the site is not received by the site emails. * I have other sites on the same server and they all work well * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [7 years, 5 months ago](https://wordpress.org/support/topic/not-receiving-wordpress-emails/#post-10939618) * What SMTP plugin are you using? * Thread Starter [Kingsley Felix](https://wordpress.org/support/users/iamkingsleyf/) * (@iamkingsleyf) * [7 years, 5 months ago](https://wordpress.org/support/topic/not-receiving-wordpress-emails/#post-10940254) * The one by wpforms (can’t recall the name) * Now notification are sent to my Gmail email * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [7 years, 5 months ago](https://wordpress.org/support/topic/not-receiving-wordpress-emails/#post-10940526) * Ok, I recommend reporting the issue at [https://wordpress.org/support/plugin/wp-mail-smtp](https://wordpress.org/support/plugin/wp-mail-smtp) so the plugin’s developers and support community can help you with this. * Thread Starter [Kingsley Felix](https://wordpress.org/support/users/iamkingsleyf/) * (@iamkingsleyf) * [7 years, 5 months ago](https://wordpress.org/support/topic/not-receiving-wordpress-emails/#post-10940608) * Its not coming from the plugin because other users and even test mail from the plugin are received by others. except the domain emails editor/contact @ healthable. org. * comments, new post submission mails are not received at contact @ healthable. org * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [7 years, 5 months ago](https://wordpress.org/support/topic/not-receiving-wordpress-emails/#post-10940612) * If you’re using the SMTP plugin, it is responsible for sending _all_ emails from your site, so I still recommend following up with them to find out why that’s not working out. * Thread Starter [Kingsley Felix](https://wordpress.org/support/users/iamkingsleyf/) * (@iamkingsleyf) * [7 years, 5 months ago](https://wordpress.org/support/topic/not-receiving-wordpress-emails/#post-10944074) * alright thanks * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [7 years, 5 months ago](https://wordpress.org/support/topic/not-receiving-wordpress-emails/#post-10944336) * You’re welcome! * Topic continues at [https://wordpress.org/support/topic/mails-not-received/](https://wordpress.org/support/topic/mails-not-received/) Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘not receiving wordpress emails’ is closed to new replies. ## Tags * [email](https://wordpress.org/support/topic-tag/email/) * [mail](https://wordpress.org/support/topic-tag/mail/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 9 replies * 2 participants * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/) * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/not-receiving-wordpress-emails/#post-10944336) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics