Not Receiving Submission Email | WordPress.org

Resolved finkplamingoes
(@finkplamingoes)

10 years, 12 months ago

I’ve never had any problems with this plugin, but after moving my WordPress site to a new server, for some reason I’m no longer receiving form submission e-mails. I’ve tried all the obvious things, like deactivating and reactivating, checking my junk folder, trying different e-mail addresses, etc. The weird thing is that I always get the “successful submission” message. Any ideas?

Thank you in advance!

http://wordpress.org/extend/plugins/formidable/

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Author Steve Wells
(@srwells)

10 years, 12 months ago

Email issues are usually caused by hosts/server configurations. Since this started happening right after switching servers, I would recommend contacting your host about this issue.

If you would like to login to your helpdesk and start a new topic, you can do so here: http://formidablepro.com/help-topics

We can take a look at your email settings, but most likely there won’t be anything we can do on our end.

Plugin Author Steve Wells
(@srwells)

10 years, 12 months ago

Also, here are a few more troubleshooting steps: http://formidablepro.com/knowledgebase/why-arent-i-getting-any-emails/

Viewing 2 replies - 1 through 2 (of 2 total)

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In: Plugins
2 replies
2 participants
Last reply from: Steve Wells
Last activity: 10 years, 12 months ago
Status: resolved