Formidable Forms
[resolved] Not Receiving Submission Email (3 posts)

  1. finkplamingoes
    Posted 3 years ago #

    I've never had any problems with this plugin, but after moving my WordPress site to a new server, for some reason I'm no longer receiving form submission e-mails. I've tried all the obvious things, like deactivating and reactivating, checking my junk folder, trying different e-mail addresses, etc. The weird thing is that I always get the "successful submission" message. Any ideas?

    Thank you in advance!


  2. srwells
    Plugin Author

    Posted 3 years ago #

    Email issues are usually caused by hosts/server configurations. Since this started happening right after switching servers, I would recommend contacting your host about this issue.

    If you would like to login to your helpdesk and start a new topic, you can do so here: http://formidablepro.com/help-topics

    We can take a look at your email settings, but most likely there won't be anything we can do on our end.

  3. srwells
    Plugin Author

    Posted 3 years ago #

    Also, here are a few more troubleshooting steps: http://formidablepro.com/knowledgebase/why-arent-i-getting-any-emails/

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