Support » Plugin: WooCommerce » Not receiving order email notification

  • When someone placed an order from the site, they are not receiving the Order Email Notification, they received the PayPal email notification for the payment but not receiving the order mail.

Viewing 1 replies (of 1 total)
  • This is probably obvious.
    In WC go to Settings –> Email tab. Check eMail recipients. Then make sure that the “Processing Order” goes to Customer. [While there check all email options as well].

    Does this happen for ALL customers? If not, maybe PayPal has the email and WC doesn’t.
    Check the order to see if there’s an email associated with it.

    Hope this helps.


Viewing 1 replies (of 1 total)
  • The topic ‘Not receiving order email notification’ is closed to new replies.