Not receiving notifications back from Stripe (or support) | WordPress.org

marvelcreative
(@marvelcreative)

2 years, 6 months ago

I’m having an issue with this plugin where emails set to ‘send after payment’ are not being sent. The payment status also remains as ‘pending’ in the list of payments, indicating that my site is not getting notifications back from Stripe.

I raised a support ticket over 3 weeks ago, I received one suggestion (that didn’t help), and now no answer to any of my messages.

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author Scott Paterson
(@scottpaterson)

2 years, 6 months ago

Hi @marvelcreative,

Sorry about that! I just found your ticket and will look into it right now.

Thanks,
Scott
mikeknappe
(@mikeknappe)

2 years, 5 months ago
Hi marvel, afaik CF7 has now stripe support on it’s own. If you only need stripe and still having problems you could try the latest version of CF7.

https://contactform7.com/stripe-integration/
- This reply was modified 2 years, 5 months ago by mikeknappe.
Thread Starter marvelcreative
(@marvelcreative)

2 years, 5 months ago

Thanks Mike, I had already looked into that, but it doesn’t quite do what I need it to as it only has quite a basic integration. I had to swap to Gravity Forms as the support guys here were unable to resolve the issues for me and too much time had ticked by.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Not receiving notifications back from Stripe (or support)’ is closed to new replies.

In: Plugins
3 replies
3 participants
Last reply from: marvelcreative
Last activity: 2 years, 5 months ago
Status: not resolved