Not receiving mails

  • Resolved Deckey

    (@deckey)


    10 years, 5 months ago

    Hello there,
    I’ve a problem with this plugin.
    The form doesn’t work. Sign “Your form was successfully submitted” but didn’t arrived anything on my mail.
    The mail linked at the contact form is the mail in “General Settings” of my website, isn’t it?

    Thank you.

    Paola

    http://wordpress.org/plugins/contact-form-maker/

Viewing 1 replies (of 1 total)
  • Plugin Contributor webdorado

    (@webdorado)

    10 years, 3 months ago

    Dear Deckey,

    Sorry for late answer.
    First of all please make sure the email is not filtered to the spam or junk email folder.
    – Try using another email address (preferably one with the same domain as your site)
    – WordPress uses PHP mail. Perhaps your hosting does not have sendmail enabled. Please contact your hosting provider.
    – Alternatively, you can use SMTP, which should always work.

    You can use this plugin for example: http://wordpress.org/plugins/wp-smtp/
    Setting up an external SMTP server, such as GMail should work. But GMail requires authentication.

    Mailer: smtp
    SMTP Authentication: yes
    SMTP Security: SSL
    SMTP Port: 465
    SMTP Username: your gmail full address
    SMTP Password: your gmail password
    SMTP Host: smtp.gmail.com

Viewing 1 replies (of 1 total)
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