Not Receiving Emails to Domain Email

  • gizellealam

    (@gizellealam)


    6 years, 2 months ago

    Hi,

    I am having the complete opposite problem to what is mentioned in the support section of Contact Form 7.
    The form submissions are being sent to my gmail email address but not the email address that matches the domain.

    What can I do to get this working? All enquiries are getting sent to my gmail and I am only building the site for the owners, I don’t actually own the business.

    Thanks,
    Gizelle

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    6 years, 2 months ago

    See FAQ > I see a response message “Thank you for your message. It has been sent.” with green border, but I never receive a mail for that.

    Design Locker

    (@design-locker)

    6 years, 2 months ago

    Hi,

    Firstly, amazing plugin.

    I am having the same issue mentioned here. It is happening to around 90 or so websites I look after on three different servers, all with Contact Form 7.

    All was working perfectly up to a few weeks ago.

    Now, emails are not sent to the email address that matches the domain, but they are sending to Gmail.

    nschul

    (@nschul)

    6 years, 2 months ago

    Hi,

    Exactly the same behaviour since ~2weeks: mails sent to an email adress with the same domain as the website are never received; emails sent to external gmail or yahoo works…

    It worked for more than a year without issue, it changed only recently. Is my email kept on the server ?

    • This reply was modified 6 years, 2 months ago by nschul.
    Thread Starter gizellealam

    (@gizellealam)

    6 years, 2 months ago

    @ (@takayukister), thanks for that. It doesn’t seem like that is the case. I have enabled Flamingo to capture the submissions and only the ones that are sent through to the gmail are showing, not the other submissions that aren’t working.

    guilhermecid

    (@guilhermecid)

    6 years ago

    Hi,

    I have exact the same issue.

    How did you guys fixed it?

    Design Locker

    (@design-locker)

    6 years ago

    Hi,

    I did not find any direct solution to this issue and so I had to install the “WP Mail SMTP by WPForms” plugin on all sites.

    Once installed and I added my hosting providers SMTP details, the forms are delivering again.

    Such a shame as Contact Form 7 was a great plugin but if it does not deliver the forms, it is no longer an option going forward.

    Hope this helps.

Viewing 6 replies - 1 through 6 (of 6 total)
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