Not receiving emails

  • x3zooz

    (@x3zooz)


    9 years, 9 months ago

    Hi,

    So for some reason I am not receiving any emails or notifications from my wordpress website. I just created this site and this is my first time to encounter this problem with wordpress as I have been using it on many other sites before and it works just fine.

    The major problem is that even users do not receive the registration email (User name and generated password). This makes it difficult for me because the website I am building should be a social website.

    I tried to subscribe from a different pc but it still didn’t work.

    I tried SMPT plugin, I disabled all plugins and that didn’t help. I contacted my host and they said everything is fine from their side.
    I even re-installed wordpress.

    I am hoping to find the solution here.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sleneau

    (@sleneau)

    9 years, 9 months ago

    Maybe this is an issue with your hosting provider. I have personally run into problems like this where I quintuple checked every line of code to make certain it worked, only to realize later that I was either A). dealing with a misconfigured server, or B). dealing with an overactive spam filtration setting in my own inbox.

    The code that most wordpress plugins use to send simple emails are very soild, and not likely to be the issue. My money is on either the server, or your email service. Try checking those out too.

    webbrewers

    (@webbrewers)

    9 years, 9 months ago

    Emails are sent from the web host’s server, so if you haven’t authorized that ip address to send on behalf of your domain in your spf record, some isp’s will reject the emails.
    Some hosts don’t allow you to send emails through a 3rd party service. If the email address you use for instance is hosted at gmail, your host may not be relaying the emails there. This is usually fixed by adding an email address to your hosting account even if you never use it for anything else.

    Thread Starter x3zooz

    (@x3zooz)

    9 years, 9 months ago

    Thank you both for the reply.

    Turns out that the problem is only from “hotmail.com” I have contacted my host and they said that they will look into it and it might take some time. I don’t know how long it would usually take but I will try to patient.

    I don’t know if there is anything I could do from my end to fix this.

    Many thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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