Support » Plugin: Registrations for the Events Calendar - Event Registration Plugin » Not receiving email notifications

  • Resolved smetta

    (@smetta)


    Firstly, thanks for the great plugin. Email notifications are going to the wrong address. They are going to one particular email address I used before in that email field regardless of how many times I change it. They were working when I was hosting my WP site locally on Apache using SMTP. I am now using Sendgrid API for my emails on NGINX, the site is now online. Confirmation email notifications (to the person registering), however, are working. Disable email notifications is NOT checked.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author roundupwp

    (@roundupwp)

    Hey smetta,

    Glad you like the plugin! I’m wondering if the original email address is still saved in the settings for that specific event. Try going to the “edit” page for the event and scroll down to the setting “Notification Email Recipients.” Check to see if it’s blank.

    Let me know if this doesn’t seem to be the problem!

    – Craig

    Thread Starter smetta

    (@smetta)

    Thanks alot. It’s true the original address was still saved in the settings of the specific event. It is working perfectly now. Great support by the way. Thanks.

    Plugin Author roundupwp

    (@roundupwp)

    No problem! Glad we could help you figure this out quickly. No obligation or anything but reviews are always helpful if you felt like leaving one.

    Let me know if you ever need anything else!

    – Craig

Viewing 3 replies - 1 through 3 (of 3 total)
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