• Resolved aldociana



    I have installed your plugin on all of my sites, and I really like it. However, I have a problem with an e-commerce site: since 18/02, I have not been receiving any emails regarding periodic reports.

    I have already tried using the diagnostic tools:

    • Send a test email from this WordPress server to an email address” works, as I receive the email saying “Your test email was sent to the requested email address. The result we received from the WordPress wp_mail() function was: True.
    • Send a test activity report email” on the other hand, I don’t receive it, even though it says “Test email sent successfully“. I have already checked my spam folder and tried sending the report email to different email addresses, but it is not received in any of them.

    What can I do?

    Thank you and have a good day.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Not receiving email activity report emails’ is closed to new replies.