Title: Not receiving e-mail Last modified: August 9, 2022 --- # Not receiving e-mail * [romulobortolozzo](https://wordpress.org/support/users/romulobortolozzo/) * (@romulobortolozzo) * [3 years, 9 months ago](https://wordpress.org/support/topic/not-receiving-e-mail/) * Hello! * I’m with a issue regarding the contact form. I’m not receiving any e-mail. I don’t know if there is something wrong with the configuration. See below: * [Print](https://ibb.co/zZ3gyZD) * Appreciate any help, Rômulo Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [3 years, 9 months ago](https://wordpress.org/support/topic/not-receiving-e-mail/#post-15902724) * Where can we see the website in question? * Thread Starter [romulobortolozzo](https://wordpress.org/support/users/romulobortolozzo/) * (@romulobortolozzo) * [3 years, 9 months ago](https://wordpress.org/support/topic/not-receiving-e-mail/#post-15905243) * [@takayukister](https://wordpress.org/support/users/takayukister/) Here is it: u2br.com/contato * Thanks, Rômulo * [fatality](https://wordpress.org/support/users/fatality/) * (@fatality) * [3 years, 9 months ago](https://wordpress.org/support/topic/not-receiving-e-mail/#post-15905496) * Same problem here. The forms have been working up till May,25 2022. Nothing has been changed since then. Right now the form doesn’t show any errors, however the emails aren’t being delivered. Could you please point me to any changes in the plugin, which might have caused the issue? * The only issue I can see is that we haven’t updated to WordPress 6.0.1. Might this be the reason? - This reply was modified 3 years, 9 months ago by [fatality](https://wordpress.org/support/users/fatality/). * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [3 years, 9 months ago](https://wordpress.org/support/topic/not-receiving-e-mail/#post-15906336) * What other plugins and theme do you use on the site? * [fatality](https://wordpress.org/support/users/fatality/) * (@fatality) * [3 years, 9 months ago](https://wordpress.org/support/topic/not-receiving-e-mail/#post-15907063) * Hi Takayuki, thanks a lot for responding. The plugins are: * All in One SEO Contact Form 7 Content Views Cyr to Lat enhanced Easy FancyBox Inline PHP Media Tools NextGEN Галерея Oi Yandexc.maps для WordPress WordPress Importer Gwolle * I can see there’s an issue with the All in One SEO plugin (it got disabled automatically due to unsupported PHP version, and it cuases an internal server error when I’m trying to delete it). Can those issues be related? * [fatality](https://wordpress.org/support/users/fatality/) * (@fatality) * [3 years, 9 months ago](https://wordpress.org/support/topic/not-receiving-e-mail/#post-15907065) * The website in quetsion is [http://farangizdance.by/](http://farangizdance.by/) * Thread Starter [romulobortolozzo](https://wordpress.org/support/users/romulobortolozzo/) * (@romulobortolozzo) * [3 years, 9 months ago](https://wordpress.org/support/topic/not-receiving-e-mail/#post-15908943) * [@takayukister](https://wordpress.org/support/users/takayukister/) Here they are: * Akismet Anti-Spam Classic Editor Contact Form 7 Contact Form 7 Style Favicon por RealFaviconGenerator iThemes Security OneSignal Push Notifications ProfilePress TablePress WordPress Carousel WP Subtítulo WP Super Cache WP-UserOnline Yoast SEO * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [3 years, 9 months ago](https://wordpress.org/support/topic/not-receiving-e-mail/#post-15909911) * Which one is the theme? * [daflores63](https://wordpress.org/support/users/daflores63/) * (@daflores63) * [3 years, 9 months ago](https://wordpress.org/support/topic/not-receiving-e-mail/#post-15911791) * I was having the same problem, I changed the To: mail entry from, ‘info@example. com’ to, ‘Info ’ and it started working. * Thread Starter [romulobortolozzo](https://wordpress.org/support/users/romulobortolozzo/) * (@romulobortolozzo) * [3 years, 9 months ago](https://wordpress.org/support/topic/not-receiving-e-mail/#post-15912039) * [@daflores63](https://wordpress.org/support/users/daflores63/) Can you post a print, please? Thanks. * Thread Starter [romulobortolozzo](https://wordpress.org/support/users/romulobortolozzo/) * (@romulobortolozzo) * [3 years, 9 months ago](https://wordpress.org/support/topic/not-receiving-e-mail/#post-15912060) * [@takayukister](https://wordpress.org/support/users/takayukister/) None of them. * [daflores63](https://wordpress.org/support/users/daflores63/) * (@daflores63) * [3 years, 9 months ago](https://wordpress.org/support/topic/not-receiving-e-mail/#post-15912207) * Screenshot: [https://drive.google.com/file/d/17atEaSELYUBRYMI2r6I7P35NjBViUIl4/view?usp=sharing](https://drive.google.com/file/d/17atEaSELYUBRYMI2r6I7P35NjBViUIl4/view?usp=sharing) * Thread Starter [romulobortolozzo](https://wordpress.org/support/users/romulobortolozzo/) * (@romulobortolozzo) * [3 years, 9 months ago](https://wordpress.org/support/topic/not-receiving-e-mail/#post-15912240) * [@daflores63](https://wordpress.org/support/users/daflores63/) It didn’t work 🙁 Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Not receiving e-mail’ is closed to new replies. * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255) * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/) * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq) * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/) * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/) * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/) * 14 replies * 4 participants * Last reply from: [romulobortolozzo](https://wordpress.org/support/users/romulobortolozzo/) * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/not-receiving-e-mail/#post-15912240) * Status: not resolved