Not receiving Booking Calendar approval email to customer

  • onnimoi

    (@onnimoi)


    5 years, 8 months ago

    I have the paid version of the Booking Calendar (Business small singleSite 8.3.1). When I’m approving a reservation there should be an approval email sent to the customers email address given in the booking form. The address is taken into the booking data ([content]) and then sent to the booking admin via email, and so far everything is ok. But the approval email which should go to that given customers address does not leave but instead I get an error message ‘Invalid “To” e-mail address “<>”‘. And if I send a copy (cc) of the approval email message to the same given address it goes to that destination.

    I have the Post SMTP plugin configured, php version is 7.0, and the correct emails are enabled. WP version is 4.9.8 and the running theme is Avada. Anyone got ideas/help for this?

    • This topic was modified 5 years, 8 months ago by onnimoi.
    • This topic was modified 5 years, 8 months ago by onnimoi.
Viewing 2 replies - 1 through 2 (of 2 total)
  • wpdevelop

    (@wpdevelop)

    5 years, 8 months ago

    Hello.
    No, you must to use shortcode as in my previous comment.

    To prevent of auto filling the email field by admin email (when you logged in to admin panel), please open the Booking > Settings General page and in Form section uncheck the “Auto fill fields” option.

    Please ask more questions about plugin here https://wpbookingcalendar.com/support/

    This forum is not about support of this verion of plugin.
    Thank you.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    5 years, 8 months ago

    I have the paid version of the Booking Calendar (Business small singleSite 8.3.1).

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    https://wpbookingcalendar.com/support/

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)
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