Title: Not received admin email
Last modified: January 15, 2018

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# Not received admin email

 *  Resolved [chancih](https://wordpress.org/support/users/chancih/)
 * (@chancih)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/not-received-admin-email/)
 * When filling out the form, it sends the mail to the user, but the user’s data
   does not arrive to the administrator.
 * In another test, the auto-reply email that I configured arrived by default and
   not the one that I configured, reviewed the configuration and it was fine

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [bgermann](https://wordpress.org/support/users/bgermann/)
 * (@bgermann)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/not-received-admin-email/#post-9866536)
 * What version of cformsII do you use?
 * 1st paragraph: What is your setup like? Do you use the Cc message option to send
   the form to “the user”? Does the user receive the correct email content? Does“
   the administrator” receive an email at all? Or does he receive one with the form’s
   input missing? (Please check if you activated the option to not include the form
   data.)
 * 2nd paragraph: I do not understand the problem. Do you get the wrong text in 
   the auto-reply email?
 *  Thread Starter [chancih](https://wordpress.org/support/users/chancih/)
 * (@chancih)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/not-received-admin-email/#post-9866616)
 * 1st paragraph:
    I have the BCC field blank. Activate auto confirmation option
   The administrator does not receive any mail do not activate the option of not
   including the data of the form.
 * 2nd paragraph:
    In the automatic response email I receive the text by default,
   I do not receive the text that I enter
 *  Plugin Author [bgermann](https://wordpress.org/support/users/bgermann/)
 * (@bgermann)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/not-received-admin-email/#post-9866945)
 * Do you get the admin mail if you put in the email address that you successfully
   received an email on?
 * Do you have HTML enabled? If so, maybe you see the text part in your mail read
   instead of the HTML part.
 * Again: What cformsII version do you use?
 *  Plugin Author [bgermann](https://wordpress.org/support/users/bgermann/)
 * (@bgermann)
 * [8 years ago](https://wordpress.org/support/topic/not-received-admin-email/#post-10169249)
 * I resolve this issue now because it is inactive for 3 months. If it still does
   not work for you, please open another topic.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Not received admin email’ is closed to new replies.

 * ![](https://ps.w.org/cforms2/assets/icon-128x128.png?rev=1010031)
 * [cformsII](https://wordpress.org/plugins/cforms2/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cforms2/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cforms2/)
 * [Active Topics](https://wordpress.org/support/plugin/cforms2/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cforms2/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cforms2/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [bgermann](https://wordpress.org/support/users/bgermann/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/not-received-admin-email/#post-10169249)
 * Status: resolved