Support » Plugin: Jetpack - WP Security, Backup, Speed, & Growth » Not publicly accessible?

  • Resolved bamfpire

    (@bamfpire)


    I have had this issue for a while but I’m just now getting around to solving it. I haven’t been able to reconnect to my Jetpack since switching servers. When I contacted my host they told me it was an issue with my Cloudflare and everything was fine on their end. Can someone help me figure out how I can use both Jetpack and Cloudflare without running into some kind of issue?

    https://wordpress.org/plugins/jetpack/

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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    This should help:
    https://jetpack.com/support/getting-started-with-jetpack/configure-jetpack-cloudflare/

    If you run into issues, can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

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