Title: Not promising
Last modified: August 15, 2018

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# Not promising

 *  Resolved [Edward](https://wordpress.org/support/users/edwardinstinct/)
 * (@edwardinstinct)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/not-promising/)
 * Has a problem where only the buttons appear. Not the cart info.
 * The sticky post here refers you to use the live chat support on their website
   but no place is there a way to initiate live chat on the website.
 * On top of that there is no clear simple way to contact anyone by email or even
   a form.
 * If you ask me this dev isn’t very interested in supporting the product just look
   at all the unanswered posts here.
 * It appears he’s just using this to gain extra presence to sell his services.
 * The lack of assistance on this product should be a warning to those considering
   his services.
 * Too bad it looks pretty good.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [xootixsupport](https://wordpress.org/support/users/xootixsupport/)
 * (@xootixsupport)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/not-promising/#post-10591370)
 * There is a chat icon at the bottom right corner of the website.
    Those unresponded
   support forums have already been solved before or fixed on live chat. Developer
   is very much active , you just need to contact the right place. Just go through
   the reviews , most of them are for quick support.
 * Nevermind , you can write us about your query here.
    If you are a premium user,
   please contact on the website.
 *  Thread Starter [Edward](https://wordpress.org/support/users/edwardinstinct/)
 * (@edwardinstinct)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/not-promising/#post-10591558)
 * Thank you for the quick reply. I figured out the first problem. The plugin requires
   Ajax add to cart enabled in WooCommerce settings. May want to note that some 
   place. Next issue is how themes short code is used?
 * I purchased the plugin once I got it working.
 * Thank you again… ps I still don’t see a chat icon on your site?
 *  [xootixsupport](https://wordpress.org/support/users/xootixsupport/)
 * (@xootixsupport)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/not-promising/#post-10592490)
 * Themes shortcode? Sorry i don’t get that.
 *  Thread Starter [Edward](https://wordpress.org/support/users/edwardinstinct/)
 * (@edwardinstinct)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/not-promising/#post-10593584)
 * Was tired meant the menu shortcode [xoo_cp_cart] not the theme.
 * I found a plugin that allows use of shortcakes in menus and that worked. How 
   is the shortcode meant to be used if that’s not correct.
 * Any way I got it all straightened out and I’m very happy with the results.
 * Please have a look the result is very nice [https://blackberryprimitives.com/product-category/patterns-kits/newly-released/](https://blackberryprimitives.com/product-category/patterns-kits/newly-released/)
 * I’m using the add to cart pop up and the MY Cart nav button is the shortcode 
   with modifications.
 * I also modified the pop up a bit to fit the site better.
 * I managed to muddle through it…
 * So for those looking for answers…
 * If you’re only seeing the bottom portion (the buttons only and no cart items)
   
   Go to your Woocommerce Settings > Products > General Add to cart behavior and
   make sure Enable AJAX add to cart buttons on archives is enabled (checked)
 * To use the menu cart shortcode [xoo_cp_cart]
    Install this plugin “Shortcode 
   in Menus” You will have a new menu item available in your Appearance > Menu editor
   called “Shortcode” Give your menu item a title and add the shortcode in the description
   field. Add the item to your navigation.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Not promising’ is closed to new replies.

 * ![](https://ps.w.org/added-to-cart-popup-woocommerce/assets/icon-256x256.png?
   rev=1588875)
 * [Cart Popup for WooCommerce](https://wordpress.org/plugins/added-to-cart-popup-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/added-to-cart-popup-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/added-to-cart-popup-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/added-to-cart-popup-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/added-to-cart-popup-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/added-to-cart-popup-woocommerce/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Edward](https://wordpress.org/support/users/edwardinstinct/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/not-promising/#post-10593584)
 * Status: resolved