Support » Plugin: Braintree for WooCommerce Payment Gateway » Not processing subscriptions when first order 100% discount

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  • 99pluginsbuthellodollyaintone

    (@99pluginsbuthellodollyaintone)

    @yz124 your reply doesn’t appear to contain any content… do you have a solution or just looking to follow any replies from the devs?

    Plugin Support madeincosmos

    (@madeincosmos)

    Automattic Happiness Engineer

    Hi @99pluginsbuthellodollyaintone,

    Can you please explain in more details what you mean by not processing subscriptions? If the first order has a 100% discount, this order should be automatically marked as completed. The credit card details collected at the checkout should be automatically used for future renewal payments.

    If that’s not what happens, can you explain what’s the subscription status after placing the first order? What happens when the renewal time comes?

    Cheers!

    Plugin Support madeincosmos

    (@madeincosmos)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’ll mark this thread as resolved now. If you have some more questions, feel free to start a new one.

    Cheers!

Viewing 4 replies - 1 through 4 (of 4 total)
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