Support » Plugin: AddToAny Share Buttons » Not picking up post image when sharing to Facebook

  • Resolved bkwineper


    When sharing to Facebook it does not pick up an image from the post. A few different things can happen when sharing to Facebook:
    – it picks up nothing from the post, not even text or URL
    – it picks up the URL from the post but not any text or image
    – it picks up the text but not the (or any) image from the post
    – it picks up an image from the page but not from the actual post contents, for example the top-banner image or a (possibly) widget image

    And only occasionally all works fine and it picks up both URL, snippet, heading, and a post image.

    That the post contents is not picked up correctly previously happened occasionally but recently (over the last few days or a week) it happens very, very frequently. Only occasionally does sharing to Facebook work correctly.

    I really wish the source for this problem could be found since it greatly reduces the value of sharing to Facebook.

    This is the site (one of the sites) where I use it:

    And on this Facebook page you can see how it has functioned recently:

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author micropat


    Check out “Why doesn’t Facebook use the page title and how can I set the image Facebook uses?” in the sharing plugin’s FAQ:

    You’ll likely find the culprit(s) by troubleshooting with Facebook’s URL Debugger:

    bkwineper, did you resolve problem?

    I have same with AddToAny. It picks up images from normal pages when I’m sharing to Facebook but not from blog posts. And Facebook’s URL Debugger shows all images fine on that blog page…

    Please can anyone help me?

    Thank You!


    Yes and no.

    It simply disappeared. Over the last few months I have not had any problems with it.

    Recently a few posts have not worked as they should (no image and no text either).

    There has also been some other weird things going on when using AddToAny when logged in to FB “as a page” (as opposed to a personal profile).

    I suspect it might have to with the FB API rather than the plugin itself. But I really don’t know.

    Plugin Author micropat


    Your suspicion is correct, it’s not an AddToAny issue. The issue is between your site itself and Facebook because of the way Facebook looks at your actual site for sharing.

    AddToAny’s FAQ I linked to above explains this and gives some tips. FYI: Running Facebook’s URL debugger (also linked above) on a URL will purge Facebook’s cache of that page, and that tends to clear up the intermittent issues with the wrong text/image.

Viewing 4 replies - 1 through 4 (of 4 total)
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