Title: Not performing after integration
Last modified: December 3, 2020

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# Not performing after integration

 *  [ekaljain](https://wordpress.org/support/users/ekaljain/)
 * (@ekaljain)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/not-performing-after-integration/)
 * I integrated a courier platform/partner with woocommerce and it is showing successfully
   connected from both ends. But when i make order on my site, my orders are not
   reflecting on their dashboard even after woocommerce are reflecting their order(
   update, delete) webhooks urls.
 * According to the courier partner, woocommerce is not performing required actions
   even after connecting successfully and it is a rare case.
 * Not sure, what is going wrong.. Need help!!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Senff – a11n](https://wordpress.org/support/users/senff/)
 * (@senff)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/not-performing-after-integration/#post-13740088)
 * Hey [@ekaljain](https://wordpress.org/support/users/ekaljain/)
 * It’s possible that this may be caused due to a theme conflict, or possibly a 
   third-party plugin. I’d recommend the conflict-testing steps here to isolate 
   the source of the issue: https://docs.woocommerce.com/document/how-to-test-for-
   conflicts/
 * The best way to determine if the issue is being caused by a theme and/or plugin
   is to do the following:
    – Temporarily switch your theme back to a default theme,
   such as [Storefront](https://woocommerce.com/products/storefront/). – Disable**
   all** plugins except for WooCommerce and your courier plugin (if you have it).–
   Clear your browser cache, and the cache on your site if you have one there. –
   Test to see if the issue has been resolved.
 * If that resolves the issue, then one-by-one you can switch back your theme and
   re-enable your plugins, testing in between, until the problem appears again. 
   This will then give you an idea about which plugin is the one causing the conflict.
 * If the problem still occurs when _all_ plugins are deactivated, you’ll need to
   ask for more details from the courier partner about what’s not going right exactly(
   what “required actions” are they referring to, for example).
 *  Thread Starter [ekaljain](https://wordpress.org/support/users/ekaljain/)
 * (@ekaljain)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/not-performing-after-integration/#post-13745864)
 * i did exactly, disabled all plugins, switched theme and placed order but still
   it didnt work. I consulted with my courier partner, they have also contacted 
   woocommerce about this and instructed me same what you said but nothing worked.
 * Meanwhile, I checked my woocommerce status and found some plugins saying “Installed
   version not tested with active version of WooCommerce 4.7.1” and there is a plugin
   in scheduled actions which is processing and its scheduled date is shown 1 month
   3 weeks ago. Is this could be a reason ?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Not performing after integration’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [ekaljain](https://wordpress.org/support/users/ekaljain/)
 * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/not-performing-after-integration/#post-13745864)
 * Status: not resolved