Title: Not Optimized
Last modified: February 20, 2021

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# Not Optimized

 *  Resolved [syruk20](https://wordpress.org/support/users/syruk20/)
 * (@syruk20)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/not-optimized/)
 * I installed and connected my site to NitroPack two days ago. It was working brilliantly
   for about 12 hours but then it can not optimize anymore.
 * All pages get a “forbidden” message due to “403: your server did not allow us
   to optimize this page”. And I have whitelisted all NitroPack IPs.
 * And I get …. Either NitroPack.io is not fully installed on your site, or our 
   service was not able to optimize your home page in a reasonable time frame.
 * I tried to reach the help desk twice with no success. I was gonna upgrade to 
   a paid plan.

Viewing 1 replies (of 1 total)

 *  Plugin Author [NitroPack](https://wordpress.org/support/users/nitropack/)
 * (@nitropack)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/not-optimized/#post-14215011)
 * Hi [@syruk20](https://wordpress.org/support/users/syruk20/),
 * Thanks for reaching out!
 * There were some discrepancies in the list of IPs that need to be whitelisted.
   Please check the updated list and let us know how it works out.
 * Looking forward to hearing from you!
 * Regards,

Viewing 1 replies (of 1 total)

The topic ‘Not Optimized’ is closed to new replies.

 * ![](https://ps.w.org/nitropack/assets/icon-256x256.gif?rev=2936590)
 * [NitroPack – Performance, Page Speed & Cache Plugin for Core Web Vitals, CDN & Image Optimization](https://wordpress.org/plugins/nitropack/)
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 * 1 reply
 * 2 participants
 * Last reply from: [NitroPack](https://wordpress.org/support/users/nitropack/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/not-optimized/#post-14215011)
 * Status: resolved