• pacoss33

    (@pacoss33)


    I had problems with the forms not showing up for some technical reason. The developper has reacted immediately (really) to correct the issue and improve the addon next version for users that are having same problem.

    GREAT service !

    • This topic was modified 3 years ago by pacoss33.
    • This topic was modified 3 years ago by pacoss33.
Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author codepeople

    (@codepeople)

    Hello @pacoss33

    Could you indicate the link to the page where the form should appear to verify the problem in detail, please?

    Could you please describe why you consider that the form is not user-friendly on mobile devices, please?

    On small screens, the plugin increases the size of fields and text to make it easier for users to enter data. But in the context of the public website, the styles defined by the theme active in your WordPress can modify this behavior. That is why it is so important that you provide the link to the page in question.

    Best regards.`Hello @pacoss33

    Could you indicate the link to the page where the form should appear to verify the problem in detail, please?

    Could you please describe why you consider that the form is not user-friendly on mobile devices, please?

    On small screens, the plugin increases the size of fields and text to make it easier for users to enter data. But in the context of the public website, the styles defined by the theme active in your WordPress can modify this behavior. That is why it is so important that you provide the link to the page in question.

    Best regards.

    Thread Starter pacoss33

    (@pacoss33)

    Hi

    Thanks for your quick reaction.

    I use the plugin in 2 pages :

    https://www.arnaques-location-vacances.com/index.php/calculateur-de-risque-de-fraude/

    https://www.arnaques-location-vacances.com/index.php/testez-vos-connaissances-phishing/

    I will recheck that mobile issue and give you more info when I get the forms showing up again.

    Plugin Author codepeople

    (@codepeople)

    Hello @pacoss33

    Your website was blocking the script generator, please, visit your web page again:

    Best regards.

    Thread Starter pacoss33

    (@pacoss33)

    Thanks a lot.

    Everything works fine, including mobile layout. I will correct the review.

    Can you tell me what was blocking the script generator and what modification you have made ? Can it go off again ?

    Best

    Hervé

    Plugin Author codepeople

    (@codepeople)

    Hello @pacoss33

    If the javascript file with the controls code was deleted for any reason ( like reinstalling the plugin, clearing the website, or any other) our plugin tries to generate it again by passing some parameters to the website’s URL. In your case, this URL is:

    https://www.arnaques-location-vacances.com/index.php/calculateur-de-risque-de-fraude/?cp_cff_resources=public&min=1

    But if your website blocks the URL, the plugin cannot generate the .js file again.

    I’ll publish an update of the plugin to solve the problem in cases like yours. The new version will generate the .js files in the backend instead of calling the URL.

    Best regards.

    Thread Starter pacoss33

    (@pacoss33)

    OK Thanks a lot for me and the other users. The review has been modified accordingly.

    Best

    Hervé

    Plugin Author codepeople

    (@codepeople)

    Hello @pacoss33

    Thank you very much.

    Best regards.

    Thread Starter pacoss33

    (@pacoss33)

    Sorry for the inconvenience but it seems that we have a new problem with the plugin :

    Warning: include_once(/home/arnaquh/www/wp-content/plugins/calculated-fields-form/cp_calculatedfieldsf_free.php/js/fbuilder-loader-public.php): failed to open stream: No such file or directory in /home/arnaquh/www/wp-content/plugins/calculated-fields-form/inc/cpcff_main.inc.php on line 798
    
    Warning: include_once(): Failed opening '/home/arnaquh/www/wp-content/plugins/calculated-fields-form/cp_calculatedfieldsf_free.php/js/fbuilder-loader-public.php' for inclusion (include_path='.:/usr/local/php7.2/lib/php') in /home/arnaquh/www/wp-content/plugins/calculated-fields-form/inc/cpcff_main.inc.php on line 798

    Best

    Hervé

    Plugin Author codepeople

    (@codepeople)

    Hello @pacoss33

    My apologies for the inconvenience. Please, install the plugin update released a moment ago, and let me know if the issue persists.

    Best regards.

    Thread Starter pacoss33

    (@pacoss33)

    It works !

    Thanks 🙂

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Great service !’ is closed to new replies.