Support » Plugin: Download Monitor » Not logging the downloads

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  • Digital_Utopia


    Make sure the address is linking to the download-monitor link, and not the actual address of the file. If the link doesn’t go through download-monitor, it won’t be tracked.

    I am using ‘Email Before Download’ along with ‘WordPress Download Monitor’ and ‘Contact Form 7’ to collect emails and then allow the download of a song. Everything is working fine (collecting emails, providing download link inline and sending an email with the link, downloading) except the tracking of the downloads. When I go to the dashboard and look at Download Stats and Top 5 Downloads, nothing is changing. If I go into the settings for ‘Email Before Download’ and download the CSV file I can see that downloads are occurring. I would like to be able to see what is being downloaded without having to download a CSV file every day.

    The page in question is

    Any help you can give me would be greatly appreciated.


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