Download Monitor
Not logging the downloads (3 posts)

  1. islandearth
    Posted 4 years ago #

    Download Monitor is not logging the downloads. Email before download sending emails with the address and the download info, but not logging them in the database, any idea what's going on?


  2. Digital_Utopia
    Posted 4 years ago #

    Make sure the address is linking to the download-monitor link, and not the actual address of the file. If the link doesn't go through download-monitor, it won't be tracked.

  3. kbaird62
    Posted 4 years ago #

    I am using 'Email Before Download' along with 'WordPress Download Monitor' and 'Contact Form 7' to collect emails and then allow the download of a song. Everything is working fine (collecting emails, providing download link inline and sending an email with the link, downloading) except the tracking of the downloads. When I go to the dashboard and look at Download Stats and Top 5 Downloads, nothing is changing. If I go into the settings for 'Email Before Download' and download the CSV file I can see that downloads are occurring. I would like to be able to see what is being downloaded without having to download a CSV file every day.

    The page in question is http://www.joeyssong.com/kids-music

    Any help you can give me would be greatly appreciated.


Topic Closed

This topic has been closed to new replies.

About this Plugin

  • Download Monitor
  • Frequently Asked Questions
  • Support Threads
  • Reviews

About this Topic