Title: Not loading thumbnails Last modified: August 22, 2016 --- # Not loading thumbnails * Resolved [Redhotka](https://wordpress.org/support/users/banny83/) * (@banny83) * [11 years, 5 months ago](https://wordpress.org/support/topic/not-loading-thumbnails/) * Hello, I have the same problem with the two sites. The gallery displays only the links instead of thumbnails, for example: [http://hij.com.pl/galerie/](http://hij.com.pl/galerie/) * I don’t have this problem in version 2.0.40 With all later versions I have this problem… 🙁 * [https://wordpress.org/plugins/nextgen-gallery/](https://wordpress.org/plugins/nextgen-gallery/) Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/) * (@photocrati) * [11 years, 5 months ago](https://wordpress.org/support/topic/not-loading-thumbnails/#post-5605496) * [@banny83](https://wordpress.org/support/users/banny83/) – This most likely has to do with being a `home.pl` subscriber and the “Directory Separator” setting being used on your server. * Unfortunately I have only seen the setting in a graphic using Polish (which I do not read) but recall the most correct setting is the second option. * – Cais. * Thread Starter [Redhotka](https://wordpress.org/support/users/banny83/) * (@banny83) * [11 years, 5 months ago](https://wordpress.org/support/topic/not-loading-thumbnails/#post-5605534) * What kind (where) of settings we talking about? * Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/) * (@photocrati) * [11 years, 5 months ago](https://wordpress.org/support/topic/not-loading-thumbnails/#post-5605542) * [@banny83](https://wordpress.org/support/users/banny83/) – It would be best to speak with your hosting service if it is indeed `home.pl` … the settings will be found in your server’s control panel. * – Cais. * Thread Starter [Redhotka](https://wordpress.org/support/users/banny83/) * (@banny83) * [11 years, 5 months ago](https://wordpress.org/support/topic/not-loading-thumbnails/#post-5605546) * Ok, this solved the problem of thumbnails. Unfortunately, when I add an entry I can’t see “the beam with formatting” where is “key” to insert a gallery for entries/page. * Thread Starter [Redhotka](https://wordpress.org/support/users/banny83/) * (@banny83) * [11 years, 5 months ago](https://wordpress.org/support/topic/not-loading-thumbnails/#post-5605548) * And now I have “Invalid Displayed Gallery” on site… :/ * [http://hij.com.pl/galerie/galerie-sztuki/angelika-ciesniarska/](http://hij.com.pl/galerie/galerie-sztuki/angelika-ciesniarska/) * or “[Not a valid template]” [http://pzhk.pl/selekcja/foto-galerie/rok-2014/cavaliada-poznan/pawilon-polskiej-hodowli/](http://pzhk.pl/selekcja/foto-galerie/rok-2014/cavaliada-poznan/pawilon-polskiej-hodowli/) * Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/) * (@photocrati) * [11 years, 5 months ago](https://wordpress.org/support/topic/not-loading-thumbnails/#post-5605577) * [@banny83](https://wordpress.org/support/users/banny83/) – this site is showing the thumbnails for me: [http://hij.com.pl/galerie/galerie-sztuki/angelika-ciesniarska/](http://hij.com.pl/galerie/galerie-sztuki/angelika-ciesniarska/) * while this one is not: [http://pzhk.pl/selekcja/foto-galerie/rok-2014/cavaliada-poznan/pawilon-polskiej-hodowli/](http://pzhk.pl/selekcja/foto-galerie/rok-2014/cavaliada-poznan/pawilon-polskiej-hodowli/) * Can you try going to the [http://pzhk.pl/selekcja/foto-galerie/rok-2014/cavaliada-poznan/pawilon-polskiej-hodowli/](http://pzhk.pl/selekcja/foto-galerie/rok-2014/cavaliada-poznan/pawilon-polskiej-hodowli/) page and re-inserting the gallery? * Thanks, * -Drew * Thread Starter [Redhotka](https://wordpress.org/support/users/banny83/) * (@banny83) * [11 years, 4 months ago](https://wordpress.org/support/topic/not-loading-thumbnails/#post-5605673) * It doesn’t work 🙁 and this can help: I use WordPress in multisite mode… * Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/) * (@photocrati) * [11 years, 4 months ago](https://wordpress.org/support/topic/not-loading-thumbnails/#post-5605674) * [@banny83](https://wordpress.org/support/users/banny83/) – Have you set a specific gallery template on the page that does not work? * – Cais. * Thread Starter [Redhotka](https://wordpress.org/support/users/banny83/) * (@banny83) * [11 years, 4 months ago](https://wordpress.org/support/topic/not-loading-thumbnails/#post-5605675) * No, it’s the same that in hij.com.pl * Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/) * (@photocrati) * [11 years, 4 months ago](https://wordpress.org/support/topic/not-loading-thumbnails/#post-5605676) * [@banny83](https://wordpress.org/support/users/banny83/) – Aside from the theme, what other differences are there with the site that is not showing the thumbnails? Perhaps that difference is also causing a conflict … * – Cais. * Thread Starter [Redhotka](https://wordpress.org/support/users/banny83/) * (@banny83) * [11 years, 4 months ago](https://wordpress.org/support/topic/not-loading-thumbnails/#post-5605682) * This problem also occurs in the template “Twenty Fifteen”. * Thread Starter [Redhotka](https://wordpress.org/support/users/banny83/) * (@banny83) * [11 years, 4 months ago](https://wordpress.org/support/topic/not-loading-thumbnails/#post-5605683) * Works! I don’t know how, but I have checked wrong type “Display Gallery” * Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/) * (@photocrati) * [11 years, 4 months ago](https://wordpress.org/support/topic/not-loading-thumbnails/#post-5605684) * [@banny83](https://wordpress.org/support/users/banny83/) – Thanks for letting us know it works now. * – Cais. Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Not loading thumbnails’ is closed to new replies. * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961) * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/) * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/) ## Tags * [thumbnails](https://wordpress.org/support/topic-tag/thumbnails/) * 13 replies * 2 participants * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/) * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/not-loading-thumbnails/#post-5605684) * Status: resolved