Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter gennarovela

    (@gennarovela)

    any configuration in the PHP extension of my server might be giving the problem?

    https://www.dropbox.com/s/ub8nd9mw4nhqmm1/Captura%20de%20Tela%202019-01-25%20%C3%A0s%2000.11.48.png?dl=0

    Plugin Author Super Rishi

    (@superrishi)

    Hello gennarovela, thanks for creating a topic. I saw the video you provided, and it probably be some JavaScript error causing this issue. Can you check the console of your browser for JavaScript related errors and also check is all the files loaded correctly and there is no 404 error for any .js file provided with the plugin. Try other browsers also and repeat the same process and see if it works in other browsers or not.

    Thanks

    Plugin Author Super Rishi

    (@superrishi)

    Hey gennarovela, I found out the issue that you are facing on my side too. This issue is because of language you have on the website, which is not English and right now it is only working with English language slugs. A new version of the plugin is coming within a week from now and I will fix this issue in the coming update and make the plugin language-independent.
    Thank You

    Plugin Author Super Rishi

    (@superrishi)

    Hey, please update to latest version of the plugin. All issues have been resolved in current version 2.0.1. If it still not work on your side, please send me an email at admin@superrishi.com for further assistance.

    Plugin Author Super Rishi

    (@superrishi)

    Hello Gennarovela,

    I am so happy to inform you that the new version “V3.0.1” of plugin SR Product 360° View is available to download from WordPress.Org. It has all the fixes that are needed on your website. Thank you for your patience and support.

    Regards,
    Super Rishi

Viewing 5 replies - 1 through 5 (of 5 total)
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