Support » Plugin: WP Google Review Slider » Not loading new reviews

  • Hello, I have trobule, the plugin stoped working before a month. It does not show newest reviews, I tried to extract list of reviews and gives me error message.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author jgwhite33

    (@jgwhite33)

    What is the error message?

    Plugin Author jgwhite33

    (@jgwhite33)

    Are you still needing help with this?

    Yes I still do need help.. Well there is no Error windows or message.. It just stoped uplaoding new reviews…… Now after the last update I dont receive the error message: only:
    Retrieving Google Business reviews for Place ID: ChIJ85FYxRiHqkARI3cPPO5mYXs and saving them to your WordPress database…

    Google Result 0 Reviews inserted.

    And that is all. Its like that since2019-02-19 21:03:22 this is the last review that was uploaded….. Weirdly I have deleted the reviews as far sas I deleted the reviews and hit the uplaod new reviewws and it got the same reviews before deleting them. The option I set up in the beggining was to tretreive reviews with 4 plus stars. There is allot of reviews with 5 and 4 stars but it keeps the same reviews….. Anddoes not uplaod any new reviews…… the website is gazserviz dot net the place from G Map is Газ Сервиз

    PS it uploads only 4 reviews not 5… I have done this few minutes ago and the same result occured. In the older version WHEN i wrote here there was an error message, but now its gone after the last update.

    • This reply was modified 2 months, 2 weeks ago by  pipetko.
    Plugin Author jgwhite33

    (@jgwhite33)

    Keep in mind that the Google Places API will only return the 5 Most Helpful, not the newest reviews. You can check the 5 Most Helpful by looking up your place on Google and change the sort for the reviews to Most Helpful or Relevant. The 5 that it lists should be the ones that the plugin can download. It’s a limitation of the API not the plugin. When Google changes the 5 Most Helpful then the plugin can automatically grab any new ones they added to the list.

    Owh, ok. You shoul;d write that in the description. I didnt know it… 🙁 Ok, thank you for the information.

    Plugin Author jgwhite33

    (@jgwhite33)

    Sorry for the misunderstanding. It is in the description in the first paragraph… ” Google limits the number of reviews you can pull from them to 5…” Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
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