Support » Plugin: Duplicator - WordPress Migration Plugin » Not intuitive, difficult to use

  • I followed all the instructions (which are badly written) but, when attempting to upload the files to my new hosting service, there was an error. Tried it three times, an error each time.

    Deleted the plugin, moved to another plugin. That worked first time and site is now migrated.

    Do not recommend. Instructions are missing vital information and are too difficult to follow unless you have in-depth tech experience.

Viewing 1 replies (of 1 total)
  • Plugin Author Cory Lamle

    (@corylamleorg)

    Hi @rachel-s

    Sorry, you ran into issues! We didn’t see any requests for help in the forums or from the help ticket system. Let us know if you need any help, typically these issues are due to setup issues that the plugin is unable to determine from your environment or host.

    We’ve had a lot of happy people as you can see from our ratings and downloads and received many 5 stars for our well-written documentation. Can you please elaborate on where the instructions are “missing vital information”? This will help us better understand your issues.

    Sometimes things can hit a snag but issues can often be overcome with a simple request for help on the forums. We hope you can reconsider your vote and please reach out for help if you decide to try us again in the future.

    Thanks~

Viewing 1 replies (of 1 total)
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