Free version doesn’t include some basic features I would expect it to, and I had various issues with the frontpage sections randomly disappearing. But support is helpful and kept going until my issue was resolved.
This topic was modified 1 year, 5 months ago by Pete.
Thank you for your review and we are sorry to hear about your experience!
This is a free forum where users can post questions and share their ideas with the community to better themselves and to also help other users in need. However, given it’s a public forum, we cannot share sensitive information on the threads for security reasons.
Related to your initial thread, we only wanted to see the website page, and a URL so we can take a better look at the issue in order to start troubleshooting or at least guide you to the correct path, but we didn’t ask for any login information to the admin panel for obvious security reasons.
If we cannot see the issue, it is quite difficult to provide a solution and I hope you can understand that.
In the meantime, if you are still interested to work on solving that particular issue, we would appreciate it if you could at least share some screenshots of the issue, error logs if any, and some details about the plugins used, the WP environment, and the PHP version.
Also, you can try using some custom CSS to create more left margin for the sidebar. You can use the below as an example:
Thank you for understanding and have an amazing day!
I checked this and it works properly on my test instance, so it should work for you too if not much customization was made to the sidebar. As my colleague mentioned, since we can’t check your site, it’s quite difficult to provide the necessary code as the classes that need to be targeted for the code to work may be different on your site than on our standard test instances.
Please try the following code and see if that works, I checked the following code on your website through inspect element option and it works for me. You can adjust the margin-left property according to your needs.