Title: Not impressed
Last modified: January 14, 2022

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# Not impressed

 *  Resolved [MarkOlbert](https://wordpress.org/support/users/markolbert/)
 * (@markolbert)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/not-impressed-46/)
 * I tried your plugin because it came highly recommended on some sites whose advice
   I generally trust.
 * However, it provides a poor out of the box experience. Setting it up involves
   moving through a number of different screens, raising the possibility that something
   will go wrong somewhere and you’ll have no idea where to go to fix it.
 * Similarly, the testing functions are not well implemented. I tried the first 
   one I came across and it failed, referring me to the diagnostics page. I tried
   running the test from the diagnostic page and it worked. Go figure.
 * Sadly, even though the test on the diagnostic page succeeded — I could see the
   email in my in basket — trying to send out a newsletter did not. Everything appeared
   to be going well, so I hit send…and waited…and waited…and waited for something,
   anything to happen. The progress meter sat firmly affixed to 0…out of only 14
   emails that needed to be sent (our site is new and doesn’t have a lot of subscribers
   yet).
 * What went wrong? Who knows? There was nothing in the logs. In fact literally 
   nothing, no entries at all.
 * Is it worth my time trying to get this, ahem, fine piece of software to work?
   Or should I junk it and go with something which may not be as fancy, may not 
   be as sophisticated, may not offer as many cool-looking upgrades…but at least
   works, out of the box?
 * – Mark

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/not-impressed-46/#post-15256085)
 * Hi, when you started a delivery, have you set the delivery speed on main settings?
   The delivery speed is limited by default to 100 emails per hour since most providers
   do not accept sending emails at a higher rate.
 * To respect that speed, Newsletter has a delivery engine that runs every five 
   minutes. untile all emails have been sent.
 *  Thread Starter [MarkOlbert](https://wordpress.org/support/users/markolbert/)
 * (@markolbert)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/not-impressed-46/#post-15256539)
 * Yes, I did. And, in any event, the site has its own mailserver (it and postfix
   run on a VPS).
 * The problem is no emails are ever sent. In other words, delivery never starts.
 * Thank you for your follow-up. I would be happy to answer any questions you may
   have about my setup which I can remember…but you don’t need to continue this 
   thread as I have removed The Newsletter and switched to Icegram’s Email Subscribers,
   which worked fine right out of the box after running through the setup wizard.
 * Good luck with developing your plugin.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Not impressed’ is closed to new replies.

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## Tags

 * [not working](https://wordpress.org/support/topic-tag/not-working/)

 * 2 replies
 * 2 participants
 * Last reply from: [MarkOlbert](https://wordpress.org/support/users/markolbert/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/not-impressed-46/#post-15256539)
 * Status: resolved