Support » Plugin: Import and export users and customers » Not Importing to Multiple Groups

  • Resolved blakemiller


    I recently started using the WP Groups plugin which your import interfaces with.

    I’m using the “group_name” function and most of my users are assigned to mutliple groups. I’m separating groups by comma, but the import is only picking up the FIRST group only. Any additional groups, separated by comma, are not getting picked up. I’ve confirmed that the group_names match, etc.

    I have not tested group_id as there are too many users and too many groups that I would have to cross-reference the name w/ ID.


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  • Plugin Author Javier Carazo


    I have checked and the code seems to be ok.

    Maybe you have a problem with the CSV (commas as delimiter and commas as separator inside a field).

    How are you creating the CSV?

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