Support » Plugin: WP Knowledgebase » NOT IMPORT TEMPLATE

  • Resolved sarahsisto

    (@sarahsisto)


    Hello,
    the plugin did not create the page called “Knowledgebase” and the templates were not imported. Could you help me, please?

    Thank you

    Sarah

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  • Plugin Author Maeve Lander

    (@enigmaweb)

    Sometimes your host has security measures that prevent those files being copied to your theme. The solution is simply to do it manually 🙂 Add a page called ‘Knowledgebase’, make sure the slug matches the slug set in the KB settings. Copy the template files to your theme per the installation instructions, and voila!

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