Hello @coolbird,
Good day!
We deeply apologise for this issue. Can you reach out to technical support via ninjateam.org/support?
You can choose a live chat section or email us, both are free.
We look forward to hearing back from you.
Many thanks!
Mia
Plugin Support
Bruce
(@ninjateamwp)
Hi @coolbird ,
Just to let you know that we recently released a big update for FileBird (v 6.2.3), which addresses a lot of issues and improved a lot of features too.
Please try it and we hope it runs smoothly for you now?
Do let us know if you still need support.
Regards,
Bruce
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This reply was modified 11 months, 3 weeks ago by
Bruce.
It’s still laggy when the search event fired. Once again I have about 22000 folders. All folder structures have 2 levels (parents and children only)
I think your code has memory leaks
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This reply was modified 11 months, 3 weeks ago by
coolbird.
Plugin Support
Bruce
(@ninjateamwp)
Hello @coolbird ,
Your thought could be correct, and also it could also be a server-related issue.
But you can reach our tech team here, and we will dissect this issue with you, let you know exactly where the problem is coming from:
ninjateam.org/support
Looking forward to hearing back from you on the other side.
Regards,
Bruce
https://i.ibb.co/f23Xx7M/Untitled-1.png
This proof
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This reply was modified 11 months, 3 weeks ago by coolbird.
Plugin Support
Bruce
(@ninjateamwp)
Hello @coolbird ,
I can confirm that FileBird v.6 + work smoothly when you have more than 20,000 thousands folders.
Regarding the laggy report when searching, we already added a filter here to make it work faster and smoother:
https://ninjateam.gitbook.io/filebird/integrations/developer-zone/filters
Please take a look in “Filter”: Switch from searching using JavaScript to using an API
Regards,
Bruce
How can I use API on WordPress interface?
Hi @coolbird ,
Please add this code to your functions.php in theme and it will apply:
add_filter(“fbv_folder_api_search”, ‘__return_true’);
Let us know if it works.
Kind regards,
Alina
It worked. Hope you bring this to setting of plugin
Plugin Support
Bruce
(@ninjateamwp)
Hi @coolbird ,
I am glad to know that this worked for you now.
So, please note that the reason why we can’t add all features as a core is because of so many reason, some of which are;
- Sometimes, only 1 in a million users would require a certain feature (as in this very case of yours for instance).
- We try as much as possible to have the plugin’s code to be as lightweight as possible so it can run fast and efficiently on your website.
- Too many rarely used features will confuse basic users and thus make for a bad User Experience.
By the way, since we have reached a satisfactory position together, we do hope you will consider changing your ratings to 5 stars to motivate our dev team to develop more awesome features for FileBird 😉
Thanks in advance.
Regards,
Bruce
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This reply was modified 11 months, 3 weeks ago by Bruce.
