Support » Plugin: Contact Form 7 Multi-Step Forms » Not Getting the last form of the Contact Form 7

  • Resolved jamakira

    (@jamakira)


    Good Morning,

    We’re currently using PDF with CF7, Contact Form 7 – Conditional Fields and also Contact Form 7 Multi-Step Forms. We have 9 forms so that we used multi-step form, while we are testing our forms, all forms are successfully generated in PDF with CF7 except for 1 form, sometimes it gets sometimes it’s not, it is weird to have a generated PDF that’s not successfully get all the data that we input in each contact fields, we map it correctly by its name field. But, unfortunately, we encounter this kind of error.

    Hope you can help me to solve this.
    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author webheadcoder

    (@webheadllc)

    Hi,

    Is that one form longer than the others? You may be running into the cookie size limit which limits the amount of data that can be sent from form to form using the free version of this plugin. Here is a short explanation of the limit: https://webheadcoder.com/too-many-cookies/

    Thread Starter jamakira

    (@jamakira)

    No,it has only 9 fields to fill up compare to others that has 43 fields

    We’ll check in cookie szie

    Thank you

    Plugin Author webheadcoder

    (@webheadllc)

    Are your 9 forms all part of one long multi-step process? If it is, maybe try switch the order of the forms, or switch the fields around. Try to get the problem to occur consistently. Even if it only has 9 fields, can those 9 fields be filled so that they exceed the cookie limit?

    Thread Starter jamakira

    (@jamakira)

    Thank you! We Got it!

Viewing 4 replies - 1 through 4 (of 4 total)
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