Support » Plugin: Better Notifications for WP » Not getting notification email for new post

  • Resolved amitjugran

    (@amitjugran)


    Hi!

    I am using better notification for wordpress for notification emails. Strangely the author is not getting any email notification when a new post is published. Rest other email notifications are working.

    What could possibly be the issue!

    Look forward to some help please.

    Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi @amitjugran,
    Thanks for your message.

    Do you have either of these checkboxes ticked:
    ‘Send this notification to the Author only’ or ‘Do not send this Notification to the User that triggered it’?

    Thanks,
    Jack

    • This reply was modified 2 years, 6 months ago by bnfw.

    Hi!

    I have ‘Send this notification to the author only’ checked. And I tried the other option as well. But no luck.

    Infact, I am not getting emails on clicking ‘Send Me A Test Mail’. And ‘Send Me A Test Mail’ function does not work with any notification.

    I have also done a plugin conflict check. Again no luck. I have also used it with SMTP mailing.But same results.

    Regards,

    Plugin Author bnfw

    (@voltronik)

    Hi @amitjugran,
    If you’re having issues receiving even the test email then something is quite wrong with either your hosting set-up or the SMTP plugin isn’t set-up correctly.

    This test email works 99.9% of the time so it’s extremely rare that this doesn’t come through unless something is causing an issue elsewhere.

    Can you please investigate further at your end using this support document as a guide?

    Thanks,
    Jack

    Plugin Author bnfw

    (@voltronik)

    Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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