Title: not getting mail
Last modified: August 30, 2016

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# not getting mail

 *  Resolved [mrks.7777](https://wordpress.org/support/users/mrks7777/)
 * (@mrks7777)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/not-getting-mail-2/)
 * hi
    i am using postman in my all woocommerce site with gmail and it was working
   like charm. but dont know why it just stops sending mail for all of my domains.
   i did not change anything it just stopped work for all of my sites in my host.
   i also use a restaurant reservation plugin. not even getting any mail from table
   booking plugin as well. postman not even sending the test mail. when i do the
   connectivity test it shows this error message
 * Summary:
 * ✅ 🔒 Port 443 can be used to send Gmail with the Gmail API.
    ❌ No outbound 
   route between this site and the Internet on Port 25. ❌ No outbound route between
   this site and the Internet on Port 465. ❌ No outbound route between this site
   and the Internet on Port 587.
 * A port with Service Available “No” indicates one or more of these issues:
 * 1.Your web host has placed a firewall between this site and the Internet
    2.The
   SMTP hostname is wrong or the mail server does not provide service on this port
   3.Your PHP configuration is preventing outbound connections 4.Your WordPress 
   configuration is preventing outbound connections
 * If the issues above can not be resolved, your last option is to configure Postman
   to use an email account managed by your web host with an SMTP server managed 
   by your web host.
 * [https://wordpress.org/plugins/postman-smtp/](https://wordpress.org/plugins/postman-smtp/)

Viewing 11 replies - 1 through 11 (of 11 total)

 *  Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * (@jasonhendriks)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/not-getting-mail-2/#post-6649356)
 * All your ports (except 443) are blocked by your host. Are you using a Gmail address
   with the Gmail API like it says you can?
 *  Thread Starter [mrks.7777](https://wordpress.org/support/users/mrks7777/)
 * (@mrks7777)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/not-getting-mail-2/#post-6649359)
 * ya i am using my gmail account [mrks.7777@gmail.com](https://wordpress.org/support/topic/not-getting-mail-2/mrks.7777@gmail.com?output_format=md)
   
   security SMTPS authentication: oAuth2.0
 * Authorized JavaScript origins [http://juborajbristol.co.uk](http://juborajbristol.co.uk)
   
   Authorized redirect URI [http://juborajbristol.co.uk/wp-admin/options-general.php?page=postman](http://juborajbristol.co.uk/wp-admin/options-general.php?page=postman)
   Client ID 339097590995-16vahk6shekdlhr4kcuufei6sg9lnnk9.apps.googleusercontent.
   com Client Secret 097hovMSMSNm33yPBASFbjgj
 * in advanced setting the port number is 465
    i have chaged it to 443 as well but
   no luck
 *  Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * (@jasonhendriks)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/not-getting-mail-2/#post-6649360)
 * You can’t use SMTPS, your ports are blocked.
 * In Advanced Settings > Account > Transport: choose **Gmail API**
 * You should use the Wizard to setup Postman if you are unfamiliar with how email
   works.
 *  Thread Starter [mrks.7777](https://wordpress.org/support/users/mrks7777/)
 * (@mrks7777)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/not-getting-mail-2/#post-6649361)
 * i tried gmail api still failed
    showing the error message
 * Error calling POST [https://www.googleapis.com/gmail/v1/users/me/messages/send](https://www.googleapis.com/gmail/v1/users/me/messages/send):(
   403) Access Not Configured. The API (Gmail API) is not enabled for your project.
   Please use the Google Developers Console to update your configuration.
 *  Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * (@jasonhendriks)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/not-getting-mail-2/#post-6649362)
 * Go into the Google Developer Console and enable the Gmail API, just like it says.
 * Use [this wizard](https://console.developers.google.com/start/api?id=gmail) to
   create or select a project in the Google Developers Console and automatically
   enable the API.
 *  Thread Starter [mrks.7777](https://wordpress.org/support/users/mrks7777/)
 * (@mrks7777)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/not-getting-mail-2/#post-6649365)
 * it is working now great. thanks
    do i need to do that for all other sites as 
   well? i contacted with hostgator as well they just said
 * “we have recently added a new firewall, your php scripts will not work temporarily.
   we are working on a fix for this now. you will just need to patient, nothing 
   is wrong with your site.
 * what to do?
 * can i please as another question how can i use one gmail account for different
   domains?
 *  Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * (@jasonhendriks)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/not-getting-mail-2/#post-6649366)
 * > do i need to do that for all other sites as well?
 * I don’t know, are they broken as well?
 * Note that each website you use must have it’s own Google Client ID.
 * > how can i use one gmail account for different domains?
 * You can use one Gmail account for all your websites if you really want to. As
   long as you create a new Client ID for each one.
 *  Thread Starter [mrks.7777](https://wordpress.org/support/users/mrks7777/)
 * (@mrks7777)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/not-getting-mail-2/#post-6649368)
 * how i can use one gmail id? because when i want to get the client id and client
   secret they ase for Authorized JavaScript origins and Authorized redirect URI
   and these are different for different domains.
 *  Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * (@jasonhendriks)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/not-getting-mail-2/#post-6649370)
 * Login to the Google Developer Console with the same Gmail account.
 * Then choose **Credentials** from the menu on the left, then click the **Add Credentials**
   button > **OAuth 2.0 client iD** and put in the URLs for your additional domain/
   website.
 *  Thread Starter [mrks.7777](https://wordpress.org/support/users/mrks7777/)
 * (@mrks7777)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/not-getting-mail-2/#post-6649372)
 * thanks
    you are so helpful and really really appreciate that. you are life saving.
   thanks and i will advertise your product. now i think the problem happened due
   to my hosting company host gator. they added some new firewall and put lot of
   pressure on my head.
 *  Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * (@jasonhendriks)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/not-getting-mail-2/#post-6649373)
 * That’s ok. The Gmail API gets around their firewall. Your site will not be affected
   now.
 * Thanks!

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘not getting mail’ is closed to new replies.

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## Tags

 * [mail](https://wordpress.org/support/topic-tag/mail/)

 * 11 replies
 * 2 participants
 * Last reply from: [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/not-getting-mail-2/#post-6649373)
 * Status: resolved