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infoGeniuz Advanced Form Analytics for Gravity Forms
Not getting data for one of my forms (5 posts)

  1. shaguna
    Member
    Posted 2 years ago #

    I'm using a paid version of infogeniuz with multiple forms. Everything works fine except for one form.
    I used to get infogeniuz data in entries for this form, but suddenly I see no data for the new entrees. The only differences that I can think of (since it has stopped) are:
    1) I made some of the fields mandatory
    2) added pagination to the form
    Can that have an impact in anyway?

    I'm lost, please help.

    http://wordpress.org/extend/plugins/infogeniuz-advanced-form-analytics-for-gravity-forms/

  2. shaguna
    Member
    Posted 2 years ago #

  3. pontarae
    Member
    Posted 2 years ago #

    @shaguna

    I had a similar "blank entry" problem. It turned out to be a problem in the Notifications To Administrator section of Form Settings.

    Something about the way the notification was presented made me think it was a formatting problem rather than a failure to collect the data. So in the "Message" field after the {all_fields} tag I added a couple of line feeds to space the {infogeniuz_all} tag. Then I added a line feed after it.

    Hey presto! It worked.

  4. pontarae
    Member
    Posted 2 years ago #

    I can't resolve this one.

    I installed a paid infogeniuz plugin on berdionmedspa.com. No data info is presented with the notification email. No information is shown within the entries database.

    Any thoughts?

  5. westcoastcontent
    Member
    Posted 1 year ago #

    Same issue for me, paid plugin all fields bank.

    Have contacted the site 3x with no reply

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