Support » Plugin: pipDisqus - Lightweight Disqus Comments » Not getting comments to show, weird error in console

  • Resolved joeyoungblood

    (@joeyoungblood)


    Our Disqus comments broke some time ago using the standard Disqus plugin. When they finally released an upgrade recently we tried updating to see if that fixed it and still the comments won’t apper. Only see a flash of of the Disqus logo and then nothing.

    Used Asset Cleanup to shutoff all other enqueued javascript on the page linked above and still it wouldn’t work. Tried with your plugin and am getting the same result. Console shows a few weird errors that I’ve previously assumed meant the plugin was compromised, but now i’m not so certain.

    Errors in console:
    Failed to load resource: net::ERR_NAME_NOT_RESOLVED magnetic.t.domdex.com/sync/liveramp:1
    Failed to load resource: net::ERR_CONNECTION_REFUSED liveramp2waycm-atl.netmng.com/cm/:1

    More worrisome is that when I search for these domains I get hacker / malware info sites.

    These errors only appear when the main Disqus plugin or your plugin are installed and activated. In your plugin if I removed the shortname I get this error instead:
    site.js:1 Uncaught TypeError: ‘caller’, ‘callee’, and ‘arguments’ properties may not be accessed on strict mode functions or the arguments objects for calls to them
    at HTMLDocument.<anonymous> (site.js:1)

    I changed the shortname to an old website’s and get the same errors above, so it’s not related to the shortname / account.

    Any idea what all of this is?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter joeyoungblood

    (@joeyoungblood)

    Update: Theme had an issue in single.php which was leading to a weird ‘dissolve’ effect on the comments section. This has been fixed and comments via this plugin work now (hurray!). However, I am still getting the above odd errors with both this plugin and the main Disqus plugin.

    Plugin Author pipdig

    (@pipdig)

    Hi @joeyoungblood

    Glad to hear the comments are working. I just tried accessing the blog post you linked to and I am not seeing any errors. Was the issue resolved?

    The only scripts which are added by this plugin are:

    <disqus_shortname_here>.disqus.com/embed.js
    
    <disqus_shortname_here>.disqus.com/count.js

    The first will display the comments area, the second will control the comment count on post listings.

    There should be no other domains/sources except for that. If you are seeing other sources, it must be coming from the theme or another active plugin. It might be worth running a malware scan just to be safe.

Viewing 2 replies - 1 through 2 (of 2 total)
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