Support » Plugin: Integration for Luminate and Gravity Forms » Not getting all the fields in the survey

  • Hello, I am trying to use the plugin in with two surveys I have, but I can only map primary information fields like name, last name, email, or phone number. I am not seeing other fields created like send a message or a checkbox I have for the visitors to subscribe to the newsletter. Inside Luminate the fields are in two blocks, and I only see the first block of fields. How can I map the rest of fields I have? Is there a way to manually input them?
    Thanks for any help!

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  • Plugin Author cornershop

    (@cornershop)

    @armandotia Thanks for your patience! I’m having our developers take a look. If you can send us a screenshot of your feed page as well as of your Luminate configuration (the two tabs in Gravity Forms), that will speed up our troubleshooting. You can email those to support@cshp.co. If you can send that by Monday, we’ll be able to investigate by July 15.

    Best,
    Monica

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