Title: Not functioning with latest update
Last modified: March 28, 2018

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# Not functioning with latest update

 *  Resolved [standardwater](https://wordpress.org/support/users/standardwater/)
 * (@standardwater)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/not-functioning-with-latest-update/)
 * Error message when I try to leave a test review: “An unknown error has occurred.
   E01”
 * Also, with the latest update, I can’t log in to the back end of this site while
   the WP Customer Reviews plug in is activated.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnot-functioning-with-latest-update%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Aaron Queen](https://wordpress.org/support/users/bompus/)
 * (@bompus)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/not-functioning-with-latest-update/#post-10125669)
 * Were you able to log in using a previous version? If so, which version?
 * Can you define “can’t log in”.. does it just kick you back to the log in page
   as if you didn’t log in, do you get an error, does it spin forever?
 * Do you have any other plugins or theme that you think could be causing an issue,
   maybe some that have also updated recently?
 *  Thread Starter [standardwater](https://wordpress.org/support/users/standardwater/)
 * (@standardwater)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/not-functioning-with-latest-update/#post-10131829)
 * Yes. I could log in on the previous version. I kept up to date so it would be
   the version immediately preceding this current one.
 * I’m allowed to log in but when I try to get to the WP dashboard or anywhere else
   in the back-end of the site I get a white screen. When I turn off the plug in
   from the hosting side … I can then enter the back end of the site.
 * I checked every plug in we use. It’s this one.
 *  Plugin Author [Aaron Queen](https://wordpress.org/support/users/bompus/)
 * (@bompus)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/not-functioning-with-latest-update/#post-10131963)
 * Do you know which version of PHP and WordPress that you are using?
 *  Plugin Author [Aaron Queen](https://wordpress.org/support/users/bompus/)
 * (@bompus)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/not-functioning-with-latest-update/#post-10133090)
 * [@standardwater](https://wordpress.org/support/users/standardwater/) – from what
   I can gather from testing, I’m guessing you are on PHP 4.x, probably 4.3 or 4.4,
   which hopefully means you are also on WordPress 3.0, since anything beyond that
   requires a newer version of PHP to function properly.
 * The good news is that I believe a new version I just released, 3.1.8, fixes the
   issue for you. Can you please update to the latest 3.1.8+ and let me know if 
   this is resolved?
 *  Thread Starter [standardwater](https://wordpress.org/support/users/standardwater/)
 * (@standardwater)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/not-functioning-with-latest-update/#post-10139429)
 * Sorry for the delay in getting back to you … Easter Holidays.
 * Yes! the update has fixed the problem. Thank you!!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Not functioning with latest update’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [standardwater](https://wordpress.org/support/users/standardwater/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/not-functioning-with-latest-update/#post-10139429)
 * Status: resolved