Support » Plugin: WooCommerce Search, eCommerce Merchandising and Navigation » Not Free, Just a Trial, Wasted Time

  • This plugin installs and works pretty well but it is just a trial. For me the subscription service is way too expensive. Check out the cost before you waste time installing it. As soon as you install it you get pounded to buy the subscription including annoying emails. THis really has no place in the WordPress directory because it is purely commercial, no basic search then offer an upgrade. Deceptive.

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  • Plugin Author Instant Search +

    (@instantsearchplus)

    Hi SamDobrow,
    We are sorry that you feel this way, but it is free and affordable for small businesses.
    At this time, we have close to 10,000 WooCommerce customers – most of them for free:
    1. For small traffic/starting sites (up to 50 products/100 searches) it is FREE
    It is clearly noted in BOLD on the first paragraph of the overview. In addition, we provide a 30 day free trial – more than twice the norm in the industry.
    2. For larger stores, plans start at $14.99 per month, which is ridiculously cheap for high end search, product recommendations, and navigation plug-in.
    3. InstantSearch+ is a lightning fast cloud-based hosted service that comes with operational costs and support costs – so not everyone can get a free plan.

    As we noted earlier, the vast majority of our customers are using it for free. And those who pay appreciate the high quality of product and service for an affordable cost.

    Thanks
    Instant Search Team

    As much as I LOVE the product, to really get the features that a professional site demands, which includes “Smart Navigation” which basically takes over your categories, the price is not “ridiculously cheap” as you mention, but rather “ridiculously expense” at $127/mo. In fact I talked my client into trying it out for a few months. But I think she’s going to cancel because the price is so high. We could remove the smart navigation, but that’s one of the main features we want.

Viewing 2 replies - 1 through 2 (of 2 total)
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