• A bit deceiving as they promote “FREE” but its’ mostly unusable and to use any sort of chat on your WP install will end up on the $17 a month page so you’ll end up wasting a bunch of time with the install, giving up your email for future spam. Very disappointing and not even a good deal for a basic chat plugin

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  • Plugin Support olektidio


    Hi there! Thank you for taking the time to leave your feedback, and sorry for the confusion. Once our customer creates an account, he/she receives 7 days of trial which contains the premium features that are available in Tidio. After the 7 days of trial, the customer has the ability to choose between purchasing one of our premium plans or downgrading to a basic free plan. Tidio can still be used for free – forever. Many of our customers use it this way with their businesses. The free version of Tidio has all of the needed essentials in it: live chat with 50 unique visitors monthly, 3 operator seats, 100 chatbot triggers monthly with ready-to-use templates, customization options, a mobile/desktop app, Messenger, Instagram and other integrations, Ticketing system, basic analytics, email support and more. If you have any questions regarding our free features, or you’d like us to provide some guidance, please send us an email to support@tidio.net and we’ll be more than happy to help 🙂

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