Title: Not found
Last modified: February 8, 2024

---

# Not found

 *  Resolved [Eduardo](https://wordpress.org/support/users/eduspace/)
 * (@eduspace)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/not-found-75/)
 * In Jetpack statistics under “articles and pages”, articles already published 
   on the site [https://mobilidadesampa.com.br/](https://mobilidadesampa.com.br/)
   are appearing as “not found”. See image: [https://imgur.com/a/mAirGPn](https://imgur.com/a/mAirGPn)
   I have not removed the articles from the site. How can I correct that?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/not-found-75/#post-17430199)
 * Hi there, [@eduspace](https://wordpress.org/support/users/eduspace/),
 * Usually, when Jetpack statistics show pages or posts as “not found,” it could
   be due to a temporary glitch or cache issue on your site. To address this, please
   try the following steps:
    1. Clear your site’s cache if you are using a caching plugin or service.
    2. Disconnect and reconnect Jetpack to refresh the connection to WordPress.com.
       I see there is a connection issue happening, so that can help.
    3. Check for any conflicting plugins that might interfere with Jetpack’s ability
       to track your site’s statistics, and temporarily deactivate them to test if 
       that resolves the issue.
 * Also, is it possible that you have recently created new post IDs or changed the
   existing ones? In that case, there isn’t a way to link stats from one post to
   another when the IDs change, nor do we have a way to clear stats selectively,
   hence the “not found” wording.
 *  Plugin Support [Tamirat B. (a11n)](https://wordpress.org/support/users/tamirat22/)
 * (@tamirat22)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/not-found-75/#post-17451789)
 * Hello [@eduspace](https://wordpress.org/support/users/eduspace/),
 * Do you have updates about that? We usually close inactive threads after one week
   of no activity, but we want to make sure we’re all set before marking it as solved.
   Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

 The topic ‘Not found’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Tamirat B. (a11n)](https://wordpress.org/support/users/tamirat22/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/not-found-75/#post-17451789)
 * Status: resolved