Support » Plugin: WooCommerce Admin » Not for E-Comm sites, Inadequate Plugin, Support & Platform

  • I’m an E-Commerce agent and have built E-Commerce stores for my clients using Magento, Shopify & Big-Commerce in the past. I decided to build my new clients on WordPress using WooCommerce to power the E-Commerce shop as wanted to experience using a page builder like Elementor which I felt would enhance the home & product pages.

    I never imagined there would be any issues as “WordPress/Woo-Commerce” are a well-established platform.

    I managed to build the site quite quickly and my client was really happy with the result however a few weeks after going live they contacted me as some of their clients were not being charged VAT on certain transactions when they should have been, my client is based in the UK and are a B2B wholesaler so have high-value transactions.

    Upon investigating the issue I was shocked to learn that there is a bug in Woo’s system which removes the Tax if a 2 worded County/State is entered in the shipping address field, furthermore, it had been reported to Automatic/Woo/Wordpress 1 year earlier and despite Plugin patches/updates/fixes, this has never been fixed, its seems that they are well aware of it, but are doing nothing to fix it, I’ve used the default tax settings in all the other platforms I’ve used to build websites and never had an issue with them.

    This is the outstanding issues link they directed me to https://github.com/woocommerce/woocommerce/issues/24354#issuecomment-571633398 and have not responded or fixed the issue, I would not recommend building anything other than an information site or blog using WordPress/WooCommerce.

  • You must be logged in to reply to this review.