Support » Plugin: Dropshipping and Fulfillment for AliExpress and WooCommerce » Not fill shipping info when buyer type phone number with spaces

  • Hello,
    I found a bug when fulfilling orders with a chrome extension. Some of the buyers in my shop type phone numbers with spaces (example: 123 456 789), in this case, the plugin returns an error and doesn’t fill the address in the aliexpress. I will show you an example.
    When the user types phone number 123456789 everything is fine.
    When the user types phone number 123 456 789 – an error occurs and the plugin doesn’t fill in any address info (name, street, zip code, etc), so I need to do it manually.

    Anyway, I think there should be an option to override the buyer’s phone number with my phone number like it is in Oberlo in Shopify, I would prefer that aliexpress supplier can contact me if any problem occurs, instead of my client.

    • This topic was modified 1 month, 1 week ago by jangew.
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  • Plugin Author kimvt1991


    Thank you for reporting the issue, the fix will be available in the next release. I will also add the possibility to override buyer’s phone number in the next release.
    Best regards

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