I’m sorry that you had a bad experience. If there’s any way to, I’d like to try to fix things.
I’ve reviewed our plugin listing and website and it seems (to me anyway) that we were upfront about the free version only supporting image banners. Is there somewhere in our plugin listing or website where you think we could make it more clear?
We have thousands of users who use AdPlugg’s free version to manage, serve and track their ads. What formats were you specifically looking to serve? What else do you think needs to be added to the Free version to have it be useful for yourself and others looking for an ad system.
Please reach out to us using our contact form or respond here with any ideas that you have for how we could make the service or plugin better.
If you’d like to give it a second chance, we would love to have you as a free or pro user. Our Pro version has a 30 day money back guarantee, please give it a try for a month. We’d love your feedback regarding it as well.
It would also be great if you could update your rating and review with additional info regarding your experience.