not displaying reviews

  • Resolved James Welbes

    (@highprrrr)


    2 years, 11 months ago

    I left a review, and it doesn’t show that there’s a 5/5 star average review. It just says “1 Review” and has the date.

    Also it doesn’t matter what I choose in Review Display Layout section in settings, the form is still the same: Review Title, Reviewer Name, Reviewer Email, Website, and Review Summary.

    I disabled Reviewer Email and Reviewer Website but those fields are still displaying.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Benjir Ahmed

    (@benjirahmed)

    2 years, 11 months ago

    Hi @highprrrr ,

    If you want to show the average of your user’s review please follow this screenshot. Go to the specific post/page and you will find this option. Before that make sure you enable this option from global settings (screenshot)

    To turn off showing the review form fields that user’s submit please follow this screenshot and to display the result of the users review please follow this screenshot. Both are different as you can see.

    Please follow the screenshots properly and hopefully your problem will be solved. Currently we are updating our documentation for this plugin and soon we will publish it for you. Till then please stay with us and stay tuned.

    Regards,
    Benjir

    • This reply was modified 2 years, 11 months ago by Benjir Ahmed.
Viewing 1 replies (of 1 total)
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