Support » Plugin: News Announcement Scroll » Not Displaying in theme file

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author storeapps

    (@storeapps)

    Hi,

    Yes, only the selected ‘News Group’ under ‘Widget Settings’ will be displayed by the code when added in your theme file.

    Have a check with it and get back to us with the same.

    Thread Starter dealfiles

    (@dealfiles)

    I have no setting options under the News Announcement Scroll widget.

    Plugin Author storeapps

    (@storeapps)

    Hi,

    Go to your WordPress dashboard->Settings->Select ‘News Announcement Scroll’ and then click ‘Widget Settings’

    There you fill find the option to select your news group to display.

    If you are unable to view the ‘Widget Settings’ page please do get back to us.

    Thread Starter dealfiles

    (@dealfiles)

    I have checked all of these setting, but still nothing is displaying.

    Plugin Author storeapps

    (@storeapps)

    Hi,
    Could you please make sure that the widget is placed in the active sidebar and then trying adding the php function in your theme file.

    The php function and shortcode requires the widget to be added in your active sidebar.

    Have a check with it and do let us know your views.

    Thread Starter dealfiles

    (@dealfiles)

    The theme is a custom theme and has no active sidebar. Is there a workaround?

    Plugin Author storeapps

    (@storeapps)

    Hi,

    Was the plugin previously displaying the news correctly before updating to current version and what method you used previously to display the news?

    Thread Starter dealfiles

    (@dealfiles)

    Yes it was displaying correctly for a long time. I had it hard coded into the theme. Unfortunately, i no longer have the code I was using because I changed it to use the code you provided above.

    Plugin Author storeapps

    (@storeapps)

    Hi,

    We have noted the issue and would try to fix it as soon as possible.

    So for a time being we would suggest you to downgrade to older version,
    here is the link : News Announcement Scroll 8.7.1

    Go to ‘Other Version’ and download 8.7.1

    Thread Starter dealfiles

    (@dealfiles)

    Thanks… it is working perfectly again.

    Plugin Author storeapps

    (@storeapps)

    Hi,

    We have resolved the issue. You can upgrade to the latest version of News Announcement Scroll i.e 8.8.2

    Have a great day!

    Thread Starter dealfiles

    (@dealfiles)

    Thanks for following up and letting me know.

    Best to you!

    Plugin Author storeapps

    (@storeapps)

    Hi,

    You are welcome.

    Please do let us know if in case you face any issues.

    Have a great day!

Viewing 13 replies - 1 through 13 (of 13 total)
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